The edge for small and mid-size businesses in 2012 is the seamless utilization of the mobile space. In a recent article posted in Crain's Chicago Business, Robert Wile (12/12) highlights a key message: "Having an effective website is no longer good enough. Customers expect to be able to use your online products and services on a mobile phone or an iPad as easily as they can on their desktop computers."    Making your products available and easily accessible to customers on a mobile platform should be a part of your marketing and IT analysis.  Trillium provides and outstanding strategic and delivery management capabilities to help provide this edge.