Success Stories

Our client’s success in meeting their goals is our most important objective.

Enterprise Resource Planning Software Review

Enterprise Resource Planning Software Review

This client was a 77-year-old worldwide leader in the manufacture of rugged precision positioning systems that began as a manufacturer of tripods and pan and tilt heads. Its broad customer base includes aerospace and broadcast industries, and numerous governmental agencies including the military and homeland security.

Our challenge was to assist in reviewing Enterprise Resource Planning (ERP) software specific to like-sized manufacturing operations. The client was also interested in reviewing ERP systems with local installation and support capabilities. While the client had an ERP system in place, it had not been upgraded for several years and quality, timely support was limited to out-of-town vendors. Although the client was planning to upgrade the current system, they expressed a desire to understand other systems in the marketplace.

How We Solved It

Trillium developed a high-level review and analysis of available ERP systems based on client requirements

Results

  • Concise review of appropriate ERP systems for future consideration
  • Decision to upgrade their existing ERP system and gained new functional capabilities and vendor support from the upgrade

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Automating an Information Database

Automating an Information Database

Trillium was approached by the for-profit division of a major U.S medical association that provides market, clinical, medical, and community information and research services to the healthcare and insurance industries as well as consumers. In particular, this association serves as a clearing house for medical coding information that is used by healthcare providers to define diagnoses and procedures on health insurance claims.

Their current system was an arduous, manual process that made managing and disseminating data on medical coding standards extremely inefficient.

How We Solved It

Trillium performed a rigorous requirements analysis and RFP process to identify the best content management solution and vendor for the client’s needs.

Results

  • Faster access to medical coding data to answer inquiries
  • Reduced preparation time for meetings by 30 percent
  • Replaced older, high maintenance system with a high performance, automated solution

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