Success Stories

Our client’s success in meeting their goals is our most important objective.

Post-Acquisition IT Integration

Post-Acquisition IT Integration

Our IT integration expertise helped save this banking leader from major penalties. With nearly $90 billion in assets and thousands of retail locations, this client is one of the leading consumer and small business banks in the United States. Having recently completed the acquisition of another financial institution, our client was required to disconnect IT systems from the previous owner’s technical environment within a 12-month window. If the client missed that deadline, it would incur a financial penalty of $1 million per day.

Five months into the project it became clear that they would not complete the project on time with the current plans and approaches. A number of issues caused further complication, including limited experience with the new technology, an 1100-mile separation and the fact that the client was actually three different chartered banks in one corporate entity, each with it’s own unique set of legal requirements and technical limitations.  Our challenge was to resolve all these post-acquisition IT integration problems in time to avoid the costly penalties.

How We Solved It

A strategic approach to multi-company enabling with best practices for project governance and testing

Results

  • Saved the client millions of dollars per day by in potential penalties
  • Achieved $4 million in integration value
  • Reduced production defects by 30%

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Managing Intellectual Assets

Managing Intellectual Assets

For this full-service U.S. venture capital firm on the West Coast, our challenge was to protect the firm’s competitive edge by capturing the intellectual capital generated by its IT staff. Like other knowledge-based businesses, the firm’s greatest asset is the human intellectual capital in its IT department – long-term employees whose experience with internal IT projects was filed away in disparate systems and networks across the company.

“Our assets walk out the door every night,” says a senior executive at the firm. “While our employees’ knowledge gives our company an incredible competitive advantage, we could lose that advantage quickly if key employees quit or were somehow incapacitated. It’s impossible to fully replicate a person’s insight and experience.”

How We Solved It

Trillium developed an IT knowledge management system to capture intellectual assets, provide business continuity, and standardize IT integration strategies

Results

  • Productivity boost with easier access to the firm’s IT knowledge base
  • Mitigated risk with a formal disaster recovery and business continuity plan
  • Standardized IT integration strategies and staffing to support rapid company growth

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