Success Stories

Our client’s success in meeting their goals is our most important objective.

Internal Social Media Product Launch

Internal Social Media Product Launch

This ERP Software User Group needed to launch a social media community on its website within in a tight timeframe. This organization represents 100,000 individuals at 3,200 companies in 17 industries, 90 Special Interest Groups and has 37 chapters across the US and Canada. Trillium was engaged to help add two new social networking products to its website. Research indicated that members wanted a database of service providers that included ratings and reviews generated by other members, and a tool that allowed members to build and manage a network of their peers online.

Development was behind schedule because requirements had not been finalized and there was no overall project plan that integrated efforts of marketing, member services, engineering and QA. The products were in danger of not launching on time, which would have a material impact on the association’s ability to generate new revenue in the future.

How We Solved It

Trillium led a comprehensive analysis and re-plan of the project and technology selection with the introduction of new tools and processes, followed by project management within a rapid deployment framework

Results

  • A cross-functional launch plan to ensure on-time project deployment in time for the client’s annual meeting
  • Ad server system selection to aid revenue generation
  • Repeatable, rapid project management processes for future deployments

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Multi-Faceted Product Management

Multi-Faceted Product Management

This Chicago-based non-profit organization is recognized as the “gold standard” in physician certification. It assists 24 individual approved medical specialty boards in developing standards and programs for ongoing physician evaluation and certification.

Traditionally, evaluations were performed using computer-based training with programs on CD-ROM disks. That approach required hardware and software to be installed in all 24 board locations, an undertaking which proved too expensive for 15 of the smaller client boards. Our challenge was to enable all 24 client certification boards to cost-effectively implement a new web-based certification program.

How We Solved It

Trillium drove the business strategy, vendor selection, and management of content development for a Web-Based Patient Safety (WBPS) project serving over 800,000 physicians

Results

  • 15 smaller certification boards gained access to web-based training with no implementation costs
  • Over $500,000 generated per year through physician participation
  • ROI in just two years, with projected revenue gain of over $800,000 in five years

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Automating an Information Database

Automating an Information Database

Trillium was approached by the for-profit division of a major U.S medical association that provides market, clinical, medical, and community information and research services to the healthcare and insurance industries as well as consumers. In particular, this association serves as a clearing house for medical coding information that is used by healthcare providers to define diagnoses and procedures on health insurance claims.

Their current system was an arduous, manual process that made managing and disseminating data on medical coding standards extremely inefficient.

How We Solved It

Trillium performed a rigorous requirements analysis and RFP process to identify the best content management solution and vendor for the client’s needs.

Results

  • Faster access to medical coding data to answer inquiries
  • Reduced preparation time for meetings by 30 percent
  • Replaced older, high maintenance system with a high performance, automated solution

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