Trillium Insights

Thoughts and Insights from Trillium's Practice Leaders

What’s the difference between a user story and a task?

What’s the difference between a user story and a task?

Well that’s an easy question, I thought. I began to think and realized it wasn’t actually such an easy difference after all. I’d been using the two terms, "user story' and “task” for years, and they seemed pretty distinct in my head. User stories were on the ... Continue reading…

Avoiding a CRM Selection & Implementation Mistake

Avoiding a CRM Selection & Implementation Mistake

Many organizations want to quickly implement Customer Relationship Management systems to manage their sales channel and customers.  A recent CIO.com article by Jennifer Lonoff Schiff lists a number of mistakes organizations make during the system selection and subsequent CRM implementation.&n... Continue reading…

Being Agile

Being Agile

Someone asked me how agile project management is different than traditional project management. I thought about it for a while, as there are several differences, but I wanted to give an answer that described those differences in a meaningful way. Finally, I decided one of the best ways to describe... Continue reading…

When Does an RFP Become an RF-Not?

When Does an RFP Become an RF-Not?

Trying to get the correct response back from vendors during technology selection can result in lots of extraneous time and effort – and not getting you the result you want. In a recent post on CIO.com, Stephanie Overby paints a different picture - due to the often rigid constraints put on RF... Continue reading…