Success Stories

Our client’s success in meeting their goals is our most important objective.

Becoming an IT Director in a Major Value Added Reseller

An Enterprise Architect who had completed the build out of a new state of the art retail technology platform was frustrated by the strategic direction of his current employer.  His company had recently been acquired and the technology direction chosen was to use the acquiring company’s legacy technology platform.  The architect had spent several months looking at job boards and applying to jobs online, and he was frustrated by his inability to find his next opportunity.

How We Solved It

The IT Director went through the Rapid Results Road-mapping session.  It provided him with great insight into the following:

• How much time he was wasting by being fragmented in his job search process
• He needed to focus his job search to a specific industry
• What size business he wanted to work at next
• How his skills translated into the role he wanted to pursue


Within 7 weeks, he accepted a job as an IT Director in a Chicago based services firm.

Results

  • "The Rapid Results process enabled me to identify the profile of the companies I should target"
  • "I became significantly more focused in my job search which enabled me to find a job more quickly"
  • "I learned how to leverage LinkedIn to make introductions"

Managing Vendors to Drive Growth

Managing Vendors to Drive Growth

Trillium developed a vendor performance initiative to increase sales and drive growth of a Midwest-based general merchandise and grocery retailer. With over 200 locations and $12 billion in annual sales, this client is one of the largest of its kind but was actively expanding and needed to find ways to increase sales and drive margin growth.

Vendor performance was a key area in which it could drive significant business improvements and had spent 3 years conducting a series of pilots and short-term initiatives to ascertain which one would best meet their needs. They were caught in a cycle of analysis and were struggling to move forward. Trillium was engaged to help move them beyond the analysis phase and rapidly implement their vendor performance vision and initiative.

How We Solved It

Trillium developed a strategy to structure the client’s vendor performance vision and accompanying collaborative processes to jump-start deployment

Results

  • Produced vendor performance strategy to drive business improvement
  • Built automated vendor measurement tools
  • Helped client immediately realize $2.2M+ in benefits with the possibility of annual savings of $100M+

Download this Success Story »

Simultaneous IT Upgrade and Physical Relocation

Simultaneous IT Upgrade and Physical Relocation

Trillium simultaneously coordinated a production upgrade and infrastructure relocation for a leading retail technology company. This client provides retailers with in-store customer behavior tracking devices. To improve its services, the client embarked on a major system upgrade. At the same time, it scheduled a relocation of its physical IT infrastructure. The company planned to move its development server, new Oracle portal server and primary backup server to one locations, while other servers would be moved to the client’s new office space.

Even a typical technology infrastructure transition is an exhaustive test of an IT organization’s ability to re-establish its computing services to a new location with minimal impact to business operations. The client acknowledged that its project was far too complex for its internal resources to handle, so management called Trillium.

How We Solved It

Trillium employed its IT Transitions® methodology to reduce downtime and ensure business continuity during the move

Results

  • Reduced system downtime from a planned 48 hours to just 4 hours
  • Mitigated risk through Trillium’s hour- by-hour planning and communication
  • Streamlined move to new VOIP phone system for a 20 percent cost reduction

Download this Success Story »