Success Stories

Our client’s success in meeting their goals is our most important objective.

Streamlined Printer Operations Management using Zero-Based Budgeting

Streamlined Printer Operations Management using Zero-Based Budgeting

Trillium’s client is a large international food distribution organization that serves a large portion of the USA.  Numerous brands are distributed under this umbrella company.  While the company has been experiencing significant growth through acquisition in the last several years, it has also undertaken a substantial effort to consolidate numerous technology areas within the organization.  The company wanted to identify and understand all aspects of its print operation to align with a directive to reduce printer volume, consolidate vendors and support, and control expenses through centralizing the purchasing, leasing, and support of its print devices at over 1000 sites nationally. 

However, the client needed to identify its inventory of printers, vendors, and contracts; it had also issued a Request for Proposal for print leases and services that required analysis.  The client was also instituting Zero-Based Budgeting (ZBB) and directed that printer acquisition requests be included in that process.  To execute on that strategy, the client needed a broad skillset including operations and project management to work with the project team.

How We Solved It

An overall project management and operational strategy was conducted to assess the organization’s overall printing environment to reduce printer volume, consolidate operations, and reduce cost. The Client engaged Trillium to review its print technology operation with an eye toward consolidating services soon.  Trillium worked with corporate management and support teams as well as coordinating with numerous departments to jump start the analysis of the landscape.  The client had previously issued a Request for Proposal (RFP) for print leases and attendant services, and required an analysis of those responses.  In addition to analyzing the responses, Trillium validated RFP information and costs, updating them as needed.  Trillium also worked on obtaining specific information on printer sites, including site visits and interviews, to gain comprehensive information on printer counts, contracts, and maintenance costs to begin to renegotiate existing contracts at reduced costs.  Trillium then assisted the client with negotiations for a Master Services Agreement with the finalist vendor and attendant Statement(s) of Work.  ZBB procedures were used for acquisition of new printers.

Results

  • Impact of the current print environment compared to the future environment will realize significant financial saving
  • New standard acquisition processes including ZBB will give the client more control and visibility over its print environment.
  • New processes will be extended to the client’s international operations.

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Successfully Predicting Failures

Successfully Predicting Failures

Large airlines tie up millions of dollars each year holding inventory of excess parts in order to support the unplanned replacing of parts.  They spend millions of dollars each year moving those parts from one maintenance location to another in order to ensure that they have the parts on hand when they have to perform maintenance on their planes.

The stocking levels for the spare parts were often determined based on actual usage requirements and limited forecasts.  Not having the needed part on hand in the right maintenance location caused out of stock conditions which grounds aircraft that cost the airlines money, negative impacts consumer experiences, and negatively impacts the reliability numbers that the airlines are measured against.  In order to limit this, airlines hold excess inventory which costs them millions of dollars a year.  Without analytical tools, there was no ability to see trends in part usage aside from raw historical use. The airline was also not able to determine if maintenance should be done earlier than scheduled when the part and the plan were in the same location.

How We Solved It

Trillium was brought in to manage the requirements gathering, data mining, design and implementation of new Supply Chain Software and predictive analytics solutions and then coordinate the activities of 6 best of breed consulting companies to implement these new tools.  Trillium also designed and developed tools to simplify the integration of these new tools into the airlines legacy environment.  In addition, Trillium designed and developed key reporting components to support the clients decision making process.

Results

  • Management of over 450,000 bin locations is no longer a manually intensive and reactive activity.
  • Procurement of parts is now done objectively using forecasts with measurable error rates allowing departments to make decisions based on rel
  • Annual carrying cost for parts was reduced by over $100 million
  • Shipping costs were reduced by over $50 million a year transferring parts between maintenance facilities.
  • Tight integration with the existing legacy system reduces the risk of unnecessary overstocking and stock-outs.

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