Trillium’s Client is a large public utility company having issues with customer relations. Specifically, when the client had outages, customers were informed about these outages via a non-secu... Continue »
Trillium views change management as an integral element to any major strategic initiative or organization redesign.
The foundations of organization change management in behavioral science and as a business process are well established. Much of current change management thought leadership originated with change management guru, John Kotter. A professor at Harvard Business School and world-renowned change expert, Kotter introduced his eight-step change process in his 1995 book, "Leading Change."
The new economy has ushered in great opportunities for businesses that can leverage the rapid rate of change. Most organizations have recognized that they must respond to market changes swiftly and effectively to prosper in today’s dynamic environment. Not since the Industrial Revolution, when machines transformed manufacturing through mass production, have the stakes of dealing with change been so high.
Despite some individual successes, few organizations manage the change process as well as they would like. Harvard’s Business Review reports that 70% of all change initiatives fail and that only companies that continue to grow their change capability will attain a higher rate of success. According to Jack Welch, “when the rate of change outside exceeds the rate of change inside, the end is in sight.” Significant economic, social, governmental, technological (and other) advancements will continue to drive sweeping transformations. Leaders are challenged to implement meaningful changes to drive growth and improve performance, transparency, and accountability.
Companies must be ready and agile to anticipate and respond to change!
Although Change Management tends to be a top priority for many organizations, many struggle in developing this capability because they fail to interrelate it with leadership development. One cannot happen without the other since change requires leadership to strategize, lead and mobilize the teams. Organizations that pursue both simultaneously will achieve higher project success rates.
Trillium Consulting can help you manage large-scale complex change and attain immediate and sustainable results, while also developing your leaders.
Trillium offers it clients the following Change Management services:
Strategy & Execution – Assist clients in developing their change strategy and execution roadmap.
Stakeholder Management and Strategic Communication – Assist the client in establishing the project team; obtaining top level sponsorship, buy-in and ownership for the desired change; and ensuring strong user adoption.
Organization Risk and Readiness – Conduct an organization assessment to understand and manage the organization’s risks in achieving the expected results: leadership, change management discipline, culture, organization structure, workforce, training, etc.
Change Leadership – Build leadership change competencies through awareness, training, coaching, and knowledge transfer throughout the implementation of the change.
Change Approach – Facilitate the capturing of the current/desired states to identify the gap, opportunities, impacts (people, process, technology), and critical success factors to enable a successful transition.
Program/Project Management – Seasoned experts lead the successful implementation of client large-scale, iterative, or rapid changes.
Process Redesigns – Certified experts work collaboratively with clients to rapidly improve core business processes to drive performance improvements and company competitive advantage.
Workforce Transition – Change experts help clients to proactively prepare their workforce for the implementation of the change through job impact analysis, talent management, workforce solutions, and training.
Trillium’s Client is a large banking firm having issues with customer recognition and retention. Changes in its client base, especially in the personal banking/wealth management area, caused i... Continue »
Trillium’s client is a global law firm having issues servicing its internal staff. Rapid growth to 1500+ worldwide offices caused gaps in the organization’s ability to adequately service its... Continue »
Trillium’s client is a software and analytics company that had a rapidly expanding client base, creating an increased risk profile for data under its control. In addition, existing customers had sec... Continue »