Success Stories

Our client’s success in meeting their goals is our most important objective.

Trillium Helps Technology Solutions Company Source New Digital Content Solutions Manager

Trillium Helps Technology Solutions Company Source New Digital Content Solutions Manager

Trillium’s client is a major technology solutions company with numerous verticals.  The company’s goal was to establish a cohesive global content strategy, including seamless transitions to legacy systems and the selection and implementation of new content management system (CMS) to be managed in-house replacing an outsourced CMS that could not handle global translations.  The company needed an experienced, seasoned, manager to own the digital processing for this very diverse environment. 

The client had specific requirements for its new Digital Content Solutions Manager, including significant experience in digital content development, digital content management in a cross-functional business environment, information architecture, content strategy for search engine optimization, business management in a global environment, and reporting and metrics.

How We Solved It

Trillium worked with corporate management in a structured approach to sourcing the new CMO. This included:

Search assessment to provide the engagement’s foundation

    Launching the search by identifying the interview team and establishing candidate requirements
    Conducting status meetings and a formal midpoint review to ensure being on track and minimize course corrections
    Presenting qualified candidates to the client
    Initiating the selection process, including interviews, assessments, and final interview(s)
    Selecting the candidate
    Completing the selection process, including reference checks, offer negotiations, and onboarding timeline
    Conducting post-selection 90-day follow-up to ensure match between candidate and client

Results

  • Consolidated in-house SMEs for digital content and development
  • Insourcing of content management yielded savings of $3MM in year one
  • New CMS allowed new global marketing channels, along with numerous markets in additional languages and currencies

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Integrating Development Methodologies

Integrating Development Methodologies

Helping global technology companies work together can be a daunting task. A leading provider of internet content and communication services was actively engaged in a strategic alliance with one of the world’s largest telecommunications firms to help launch a suite of high-bandwidth fiber-optic digital TV, Internet service, and digital home phone service. This evolution in digital communication and entertainment would marry the powerful networking capabilities of the telecom company with the rich content, search engine, and e-mail capabilities of Trillium’s client for a truly integrated communications experience.

Unfortunately, the project was doomed to fail. Despite the great concept, high-end technology and extensive expertise of the two companies involved, their development teams came from drastically different corporate cultures and project management styles. As a result, the project was plagued by missed deadlines and disagreements that ground development to a halt, wasting valuable time and money. Leaders from both companies were ready to pull up stakes and abandon the project when they called Trillium for help.

How We Solved It

Trillium created its own development framework with a focus on mitigating risk and integration points to ensure on-time project delivery

Results

  • Overcame barriers to disparate project management styles
  • Improved management and support of testing infrastructure
  • Mitigated risk to ensure project delivery on-time and on-budget

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